FAQ's

Why Should You Use CAIM & ABLE?

Is CAIM & ABLE an Australian Company?
Yes, Caim & Able is proudly Australian Made & Owned. All our products are developed by our team in Sydney, Australia. 
Are your products made overseas? 
No. Every product is hand produced and packaged in Sydney.
All of our products are made in small batches, as opposed to mass-produced. 

I have sensitive skin. Which products can I use?

Because our products are made with no synthetic fragrances or harsh chemicals, we have had many customers with sensitive skin use our products successfully.  Itching or tingling from our magnesium oil sprays is normal, it is a sign it is working.

Do you test your products on animals?
We DO NOT test our products on animals.  We never will. We use no harsh chemicals, and all of our products are vegan, cruelty-free, and contain no sulfates, phthalates, parabens, silicone, gluten, or synthetic fragrances, so you can feel good, inside and out.

What types of payments does CAIM & ABLE accept?

We currently accept Visa, Mastercard, Google Pay, Afterpay, Apple pay..

We use Shopify's Verification System and therefore you can feel comfortable that your information and purchases are pre-screened to avoid fraud.

Why have I noticed product variation?

Our ingredients are natural and organic in origin, therefore due to seasonal variations, you may notice a slight change in colour and consistency between batches. 

SHOULD I RINSE THE MAGNESIUM OFF AFTER A BATH?

Rinsing is not advised. Leave the magnesium on the skin to absorb all of the benefits! 

CAN MAGNESIUM HELP SKIN CONDITIONS? 

Yes. Magnesium can be used all over the body. We have had customers raving to us how our magnesium sprays have helped treat skin conditions including mild forms of dermatitis, acne and eczema.

WHY DOES MY SKIN FEEL ITCHY?
This is completely normal, the Mg salt content in our products is very high - it is like taking a swim in the very salty ocean and not showering before you leave the beach.   If you are experiencing skin irritation that becomes a rash or causes you to break out, we recommend that you dilute the oil with distilled water.

You can also try our LESS ITCH Mg + ALOE VERA SPRAY which is definitely less itch and super healing. 

DO CAIM & ABLE PRODUCTS CONTAIN MICRO-BEADS?
No C&A product contains plastic microbeads or microplastics; we have never used such ingredients.
Our exfoliating products contain abrasives such as sugar and magnesium salts to gently yet efficiently slough away dead surface skin cells, help lift dirt and grime, and leave skin softened and thoroughly cleansed—the better to absorb hydration.

What is CAIM & ABLE approach to sustainable packaging?
CAIM & ABLE packaging codes have remained largely unchanged over the years. Our packaging ethos has always been utilitarian: vessels must be functional, humble and have minimal environmental impact. Guided by these uncompromising principles, we also ensure formulation compatibility, adherence to global compliance regulations and functional simplicity for our customers.

Our long-term objectives are to reduce the amount of energy and raw materials used to produce our packaging, and to establish practices that minimise waste and support continued use of our packaging.  

As part of these commitments, current projects include: 

  • shifting the majority of plastic bottles in our range from virgin Polyethylene Terephthalate (PET) to Recycled Polyethylene Terephthalate (rPET), comprising a minimum 97 per cent recycled material sourced from post-consumer kerbside recycled contentOver 80 per cent of the PET in our packaging is now from recycled sources 

Why are some CAIM & ABLE products housed in plastic rather than glass?

Recycled PET provides a lightweight, durable and safe material to house our formulations​. Bottles are manufactured using a minimum of 97 per cent recycled content sourced from post-consumer kerbside recycling. In partnering with our suppliers to use recycled PET in our packaging, Aesop has contributed to creating demand and value for material that would otherwise be going to landfill, which in turn helps to create circular systems. ​
Recycled PET affords additional environmental savings by minimising product wastage from breakages and freight emissions when compared to a heavier material such as glass. When compared to virgin PET material, recycled PET effects an overall reduction in greenhouse gas emissions.

ARE YOUR PRODUCTS SAFE TO USE DURING PREGNANCY?

Pregnant women in particular greatly benefit from using it due to the higher magnesium demands of growing a baby in the womb. Magnesium promotes muscle flexibility and easier recovery after giving birth, alleviates stress symptoms, and helps to calm and relax the nervous system. Increased magnesium nutrition is recommended for pregnant or lactating mothers, as part of a healthy lifestyle and balanced nutritional program. 

NOTE: Many of our products contain essential oils, it is wise to confirm the safety of ALL essential oils prior to using them.

HOW DO I KNOW IF I'M MAGNESIUM DEFICIENT? Symptoms of poor magnesium intake can include muscle cramps, facial tics, poor sleep, RLS, chronic pain. Other symptoms include anxiety, depression, high blood pressure, fatigue.  

 

ARE THERE ANY CHEMICALS IN THE PRODUCTS? There are no chemicals, synthetics or artificial fragrances used at any time in the creation of our product ranges. 100% natural. They have been independently tested for impurities.